Survey Says...What Do Your Guests Think?
It is easy as small business owners to get tunnel vision or a jaded perspective on what our guests want, what is working well, and where...
To Pay or Not to Pay? Chaperones & Non-Participating Guests
This can be a tough one to navigate. Should you charge for the 85-year-old grandmother that is just there to watch her grandchild open...
8 Tips to Keeping Your Check-In Lines Short
Long lines are one of those things we consider a “good problem to have”. Unfortunately, long lines can be a frustration for your guests...
Customer Service on Purpose: Making a Good First Impression, Part II
Last week we talked about how to be intentional about customer service and we focused on being relational. I was thinking about how that...
Agritourism - Parking Lot Tips, Part 2
Let’s continue talking about your traffic flow and look at the layout of your venue. Safety is a crucial factor when it comes to...
Agritourism – Parking Lot Tips, Part 1
In today’s post we need to deal with a tedious, but important part of any agritourism venture. It’s that part of your business that will...
10 Expectations of your Agritourism Guests
1. Clean & Plentiful Bathrooms The reality is that most Agritourism venues with heavy seasonal crowds don’t have enough indoor bathroom...
