Survey Says...What Do Your Guests Think?
It is easy as small business owners to get tunnel vision or a jaded perspective on what our guests want, what is working well, and where...
To Pay or Not to Pay? Chaperones & Non-Participating Guests
This can be a tough one to navigate. Should you charge for the 85-year-old grandmother that is just there to watch her grandchild open...
Customer Service on Purpose: Making a Good First Impression, Part II
Last week we talked about how to be intentional about customer service and we focused on being relational. I was thinking about how that...
Customer Service On Purpose: Making a Good First Impression
As Agritourism owners we find ourselves in a wide variety of stores for a wide variety of reasons. Even though price is a big determining...
10 Expectations of your Agritourism Guests
1. Clean & Plentiful Bathrooms The reality is that most Agritourism venues with heavy seasonal crowds don’t have enough indoor bathroom...
